Demo Microsoft AB-620 Exam Questions

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Question 1

A developer is designing an AI agent in Copilot Studio that must integrate with enterprise systems like SAP and ServiceNow. What should be the primary consideration during planning?

Correct Answer: B
Explanation:
Planning integration with enterprise systems is a critical requirement when designing enterprise-grade AI agents. Systems such as SAP and ServiceNow require secure connectivity, proper authentication (OAuth, API keys), and structured data exchange. Without proper integration planning, agents cannot access real-time business data, making them ineffective. Additionally, integration planning ensures compatibility with APIs, connectors, and data governance policies. It also helps define how data flows between systems, reduces latency, and ensures scalability. Proper integration strategy is essential for building reliable, enterprise-ready AI solutions aligned with business processes.

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