Demo Microsoft MB-230 Exam Questions

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Question 1

You need to create and configure objects to support the requirements.

How should you configure the system? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

A

Based on image_4452c1.png, here is the complete layout of the configuration settings and their available drop-down values in written form:
Configuration Settings & Options
Setting: Total number of queues
Available Values: 3, 4, 5, 6
Setting: Number of automatic case creation rules
Available Values: 1, 2, 3, 4
Setting: Number of routing rule sets
Available Values: 3, 4, 5, 6

Correct Answer: A

Explanation:

Configuration Selections
Setting: Total number of queues
Selected Value: 3
Setting: Number of automatic case creation rules
Selected Value: 1
Setting: Number of routing rule sets
Selected Value: 3

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