As a demand manager, you can view an artifact from a demand. What artifacts are part of a demand?
Correct Answer: C
Explanation:
According to the ServiceNow documentation1, a demand manager can view and edit the following artifacts from a demand: Decision: A decision that affects the demand or its outcome2. Risk: A risk that could impact the demand or its outcome3. Requirement: A requirement that defines the scope or functionality of the demand4. The other options are not artifacts of a demand, but rather related entities that can be created from a demand or linked to a demand.
Question 2
Which demand category would a demand manager select, if they need to create an enhancement?
Correct Answer: C
Explanation:
In ServiceNow Demand Management, an enhancement request is typically categorized as an Operational demand because it represents an improvement or extension to existing services or functionality rather than a new strategic initiative, defect correction, or change management activity. Operational demands focus on day-to-day improvements and incremental enhancements to existing capabilities.
Question 3
What role can configure the default columns in the project planning console? Choose 2 answers
Correct Answer: A, D
Explanation:
According to the ServiceNow support article1, the it_pps_admin role can configure the default columns in the project planning console by modifying the pm_project_planning_console list view. The admin role can also do this, as well as any other configuration on the platform2.
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