Which of the following describes how to define a business capability?
Correct Answer: D
Explanation:
A business capability represents what an organization is able to do to achieve its strategic goals and fulfill its overall mission, regardless of how the work is performed, who performs it, or what technology is used. Defining a business capability focuses on identifying and describing the core functions, competencies, and activities that the business must possess to operate effectively and deliver value. For example, capabilities such as customer management, order processing, or financial reporting describe what the business does rather than how it is done. Option A relates more to defining a business problem and requirements, Option B focuses on actors and roles within a process, and Option C refers to documenting project requirements. Therefore, Option D is correct because it directly reflects the purpose of a business capability: describing what the business needs to do to support its mission and objectives.
Question 2
Which of the following best describes what this model shows?
Correct Answer: C
Explanation:
This answer is based on the color-coding of the business capability model, which indicates the desired maturity levels of each capability. Red cells mean that the capability is two or more levels away from the desired maturity level, yellow cells mean that the capability is one level away, green cells mean that the capability has achieved the desired maturity level, and purple cells mean that the capability is missing or not defined. According to this logic, the capabilities that need immediate attention are those that are red, which are Customer Management, Training Management and Partner Management. The capabilities that need attention are those that are yellow, which are Market Planning, HR Management and Government Relations Management. The capability that is missing as a Core capability is Agent Management, which is purple. The rest of the capabilities are green, which means they have reached the desired maturity level.
Question 3
Which of the following best describes the relationship between business models and business architecture?
Correct Answer: D
Explanation:
Business Architecture is a discipline that helps to design, analyze, and optimize the business model of an organization. It provides a holistic and shared understanding of the business strategy, capabilities, processes, information, and stakeholders. According to The Open Group 2, Business Architecture “describes how the enterprise needs to operate to achieve the business goals, and respond to the strategic drivers set out in the Architecture Vision”. Business Architecture also helps to assess the alignment and impact of the business model on different aspects of the organization, such as its
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